Privacy Policy of VltavaScript Studios
VltavaScript Studios is committed to protecting the privacy of our clients, students, and website visitors. This Privacy Policy describes how we collect, use, and process your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws, as we operate in the Arts & Education sector, offering calligraphy workshops, custom lettering design, online calligraphy classes, private tutoring, and corporate creative training.
1. Information We Collect
We collect personal data that you voluntarily provide to us when you interact with our services, inquiry about our offerings, register for workshops or classes, or engage with our online platform.
- Personal Identification Information: This may include your name, email address, phone number, and postal address. We collect this when you sign up for a workshop, class, or service, or when you contact us directly.
- Payment Information: When you make a purchase or register for a paid service, we collect necessary payment details. This information is processed securely through third-party payment processors, and we do not store sensitive financial data on our servers.
- Usage Data: We may collect information about how you access and use our website, such as IP addresses, browser types, operating systems, referring URLs, access times, and pages viewed. This helps us to improve our online platform and services.
- Communication Data: Records of your communications with us, including emails, messages, and feedback, are retained to assist us in responding to your inquiries and improving our customer service.
2. How We Use Your Information
We use the collected data for various purposes, primarily to provide and improve our services and to communicate with you.
- To Provide and Manage Services: This includes facilitating calligraphy workshops, online classes, private tutoring, and custom lettering design services.
- To Process Transactions: For managing payments, bookings, and providing related customer service.
- To Communicate with You: Sending confirmations, updates, course materials, administrative messages, and responding to your inquiries.
- For Marketing and Promotional Purposes: With your consent, we may send you information about new workshops, special offers, or other news related to VltavaScript Studios. You can opt-out of these communications at any time.
- To Improve and Customize Our Services: Analyzing usage data to understand preferences, enhance user experience on our online platform, and develop new educational content or artistic services.
- To Ensure Security: Protecting our systems and users from fraud and unauthorized access.
3. Data Sharing and Disclosure
VltavaScript Studios does not sell, rent, or trade your personal data to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our business and providing services (e.g., payment processors, hosting services, analytics providers). These providers are contractually obligated to protect your data and use it only for the purposes for which we disclose it to them.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency), we may disclose your personal data.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices. While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Data Protection Rights
Under GDPR, you have certain rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data held by us.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.
6. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and for marketing purposes. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
7. Changes to This Privacy Policy
VltavaScript Studios may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our online platform. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- VltavaScript Studios
- 2847 Karloveská Street
- Floor 3
- Bratislava, Bratislava Region, 841 04
- Slovakia